LESSON 1 · AGENT PERMISSIONS

Try the support agent.

Explore how a customer request becomes a proposal, then see what the server permits. This sandbox uses fictional orders and a simulated delivery clock.

Choose a demo customer

These are fictional personas, not real accounts. The server issues a signed demo session for the one you choose.

server-issued demo session

LESSON 1 · MODEL + TOOLS

Chat with the support agent

Uses this signed-in demo session

Ask about your orders, request an address change, or ask for a shipping refund. The model chooses from server tools; policy and account checks still run on the server.

Try: “List my unshipped orders first.”

OpenAI API calls use the server's OPENAI_API_KEY. The existing lesson controls work without a key.

SIMULATED DATE

Advance the clock to test a missed delivery promise.

YOUR SESSION

Your orders

Only orders in the selected server session appear here. Unshipped orders come first.

READ PERMISSION

Look up an order

Order ID

Try NS-2001 while using Alice. The response must not reveal Bob's order.

WRITE PERMISSION

Change a delivery address

The server checks ownership, shipping status, PIN, delivery coverage, and a revised promise before saving.

Order ID Recipient Address line City State / UT Six-digit PIN

Experiment: enter Karnataka with PIN 110001. Correct the details, then confirm.

HUMAN APPROVAL

Request a shipping-fee refund

The agent may create a request only after the current delivery promise is missed or the carrier confirms loss. Money never moves here.

Order IDReason

OBSERVE

Agent responses

Most recent first

Choose an action above to see what happens.